Shalonda J. Hill's Resume (Last updated September 13th 2007)

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Shalonda Jenise Hill
Tulsa, Oklahoma 74107 United States

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OBJECTIVE	To be a part of a organization which helps to eliminate racism in the community by utilizing my computer and customer service skills.

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SKILLS	I am committed to customer service excellence Possess a gift for solving problems in a fast paced enviroment Recognize the importance of being a team player Have good oral and verbal skills

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WORK EXPERIENCE	Warren Clinic Patient Services Rep II	March 10,2003 - present 8414 E. 101st Street Tulsa,Ok 74133
	Arrive patients for appointments,verify insurance information,enter pertinent data into computer database,collect payments due and schedule return visits. Works to resolve billing issues. -
	Cingular Wireless Customer Service Representative	June 11,2001 - March 7,2003 15901 E. Skelly Drive Tulsa, Ok 74116
	Review customer bills and resolve any issues, provide information on special promotions and services available, set up new service and collect payment due on accounts. -
	Fabricut Customer Service Representative	October 1997 - June 2001 9303 E. 46th St. Tulsa,Ok 74145
	Enter and track orders in computer system, solve account billing problems and demonstrate knowledge of products and services offered. Set up new account -

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EDUCATION	Langston University Bachelor of Arts in Liberal Education May 2000	Tulsa, Ok
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